Terms of Service
Last updated: March 2026 · Effective immediately
1. Acceptance of Terms
By accessing or using the Claremind platform at claremind.com (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.
These Terms apply to all users of the Service, including visitors, free-tier users, and paying subscribers.
2. Description of Service
Claremind is an AI-powered self-awareness platform that helps you understand yourself through a structured process, providing personalized insights and guidance for meaningful personal change.
The Service may be offered in different subscription tiers with varying features and capabilities.
3. Eligibility
You must be at least 16 years of age to use the Service. By using Claremind you represent and warrant that you meet this requirement. The Service is intended for personal, non-commercial use unless otherwise agreed in writing.
4. Your Account
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at hello@claremind.com if you suspect unauthorised access to your account. We are not liable for any loss resulting from unauthorised use of your account.
You may not create accounts under false pretences, use automated tools to create multiple accounts, or share your account credentials with others.
5. Subscriptions & Billing
Paid subscriptions are billed on a recurring basis via our payment provider. Prices are displayed at the time of purchase. By subscribing you authorize recurring charges to your payment method until you cancel.
You may cancel your subscription at any time from the Account Settings page. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial periods, except where required by applicable law.
We reserve the right to change subscription pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new price.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws.
- Attempt to reverse-engineer, scrape, or circumvent any security measures of the Service.
- Input content that is harmful, abusive, defamatory, or designed to deceive the AI system (prompt injection attacks).
- Resell, sublicense, or commercially exploit the Service or any outputs without our written permission.
- Impersonate any person or entity or misrepresent your affiliation.
- Use automated bots or scripts to interact with the Service (except via our official API, if provided).
We reserve the right to suspend or terminate your account immediately if we determine you have violated these terms.
7. Nature of AI-Generated Content
Claremind uses AI technology to generate personalized insights and guidance. This content is generated automatically and is intended for personal reflection and informational purposes only.
Claremind is not a substitute for professional advice. The Service does not provide mental health therapy, medical advice, legal advice, or financial advice. If you are in crisis or require professional support, please contact a qualified professional or emergency services.
AI-generated outputs may contain inaccuracies or errors. You are solely responsible for how you act on any information provided by the Service.
8. Intellectual Property
The Claremind platform, including its design, code, brand, and content, is owned by Claremind and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of the Service without our written consent.
You retain ownership of the personal content you share during the interview and in chat. By using the Service, you grant Claremind a limited licence to process this content solely to provide and improve the Service, as described in our Privacy Policy.
9. Disclaimers & Limitation of Liability
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted availability.
To the maximum extent permitted by law, Claremind shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. Our total aggregate liability shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Termination
You may stop using the Service and delete your account at any time from Account Settings. We may suspend or terminate your access if you violate these Terms or for any other reason with reasonable notice, except where immediate termination is warranted to protect the Service or other users.
Upon termination, your right to use the Service ceases immediately. Data deletion follows the process described in our Privacy Policy.
11. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation first. If unresolved, disputes may be submitted to binding arbitration or the courts of competent jurisdiction.
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by updating the “Last updated” date above or by sending a notification to your registered email. Continued use of the Service after changes constitutes acceptance.
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